Answers to the questions people ask before buying, and reviews from customers who already have.
Short answers. Nothing hidden behind a click.
Hundreds of fulfilled orders and thousands of positive reviews across multiple platforms say no. We also offer a lifetime money-back guarantee. It’s hard to scam people when you have to give the money back if they aren’t happy!
Orders in the continental USA are typically delivered in 3-5 days. You can check the tracking status of your order here:
International orders are closer to 10 days but can vary, as we have less control over and visibility into international couriers.
Our main office is in Northeast Kansas, and our fulfillment warehouse is in North Carolina.
Zilkee is two things: a physical adapter that connects to your drive, and a software that scans it to recover deleted and corrupted files. You plug your old drive into your new computer using the adapter, download and open the Zilkee Recovery Wizard, and then it will walk you through step by step how to retrieve your files. The program is built to be intuitive and easy to use with no technical knowledge required.
It’s a simple blanket guarantee: Your Files Back Or Your Money Back. If for whatever reason you can’t get your files back, we’ll refund you. Whether it’s a niche compatibility issue or it ends up you have physical damage to your drive, we will refund you the full amount you paid, and refer you to a lab that can help if you want to go that route. There is no risk to you other than your time.
Based on 1,027 verified customer reviews collected by Judge.me.
Verbatim from Judge.me, with dates. Trimmed for length only.
Zilkee saved my hard drive info
“Had a computer do the big death ‘cannot find operating system’ error screen. Bought a new machine and figured whatever I hadn’t backed up on the old machine was gone. Found Zilkee through a quick search and bought the device to reclaim the data. Took the hard drive out and within 10 minutes I had recovered the entire hard drive!”
A local shop couldn’t access the drive
“His old computer crashed and he even tried to have the hard drive saved at a local shop but they were not able to even access it. After I purchased the Zilkee device, I was able to remove my dad’s hard drive and connect it right up with no issues at all and was able to retrieve all of the information he needed.”
Exceeds expectations
“Unbelievable and exceeds expectations. Even managed to save precious pictures that I thought got lost on a hard drive that had been deemed unsalvageable by experts.”
A 26-year-old Dell, in one day
“This little thing is amazing. I was able to hook up and get all my files and videos off a 26 year old Dell Dimension in one day.”
On ease of setup, the range of drives, and whether it was worth the money.
Great product & support
“Was able to recover thousands of files from an external drive. Support from staff and, even, a very supportive video call from Zilkee’s founder/owner was truly helpful and, personally, pleasing.”
Zilkee is like Christmas
“I have hard drives that I’ve accumulated for decades… I found pictures that were over 20 years old. I can’t tell you how delighted I am. The device was very easy to use, and works on every hard drive I have.”
One drive read, one didn’t
“The recovery converter works great! I have access to one of my hard-drives. I can’t access the second one due to incorrect operating system (Linux) but that is not the converter’s fault… the whole setup is slick — plug and play for SATA to USB 3.0.”
Several old Apple desktop drives
“Ordering was easy. The hard drive reader adapter worked easily. I had several old Apple desktop hard drives that I needed to view. It worked like advertised. It is an inexpensive, straightforward solution to retrieve information on old hard drives.”
Guarantee
If for whatever reason you can’t get your files back, we’ll refund you the full amount you paid — and refer you to a recovery lab that can help if you want to go that route.
Warranty
Arrives damaged or stops working? Send support your order number and a photo of the fault and a replacement is arranged.
Support
support@zilkee.com
Replies within 24
hours on business days.
Main office in Northeast Kansas. Orders ship from our fulfillment warehouse in North Carolina.
Converter and Recovery Wizard software. One purchase, no subscription.
$68.95
$106.00
Not sure it fits your drive? Email support@zilkee.com first.